Based on the feedback received during Conference Forum, we will postpone the broader online deferral announcement to Compass-eligible clergy until the week of April 20. This brief delay allows us time to incorporate several of your suggestions. We are actively working to refine the experience to better support you and your clergy, and ensure clarity as clergy navigate this new capability.
We appreciate your partnership in the development of this exciting new feature. Your input plays an important role in helping us strengthen our tools and resources.
Compass-eligible participants will receive a communication the week of April 20 announcing that the online deferrals feature is available to them in Benefits Access, along with guidance on how to get started. If you receive questions in the meantime, or need additional support, please feel free to reach out to your Client Relationship Manager.